Subscription, cancellation & refunds

What you pay for

The free plan includes a set number of card scans. A paid plan lifts the scan limit and unlocks the price features marked as paid in the app. The current price, billing period and any trial are always shown on the checkout screen before you confirm.

How you are billed

Subscriptions renew automatically at the end of each billing period until you cancel. If you subscribe inside a mobile app, Apple or Google charges your store account and manages the renewal. If you subscribe on the web, our payment provider charges the payment method you entered. Taxes are added where required.

How to cancel

You can cancel at any time and keep paid access until the end of the period you already paid for. Cancelling does not delete your account or collection.

App Store: Settings, then your name, then Subscriptions. Google Play: Play Store, then Payments and subscriptions. Web purchases: open the account page and manage your subscription there, or email us and we will cancel it for you.

Refunds

Purchases made through an app store are refunded by that store under its own policy; we cannot issue those refunds ourselves, but we will help you file the request.

For purchases made on the web, you may cancel and get a full refund within 14 days of the payment where consumer law gives you that right, including in the EU and the UK. Outside that window we refund a payment that was clearly a mistake — a duplicate charge, a charge after a cancellation, or a period in which the service was unusable because of a fault on our side. We do not generally refund a period you have already used.

To request a refund, email [email protected] with the store or transaction identifier and what went wrong. We reply within five working days, and an approved refund reaches your payment method on your provider's normal schedule.

Price and plan changes

If we change the price of a plan you already hold, we tell you by email before the change takes effect and you can cancel before the next renewal. Nothing on this page limits mandatory consumer rights in your country.